Whistler Vacation Rental Property Management

Acer Vacations – Whistler Ski-In/Ski-Out Property Management

A Local, Hands-On Approach to Caring for Your On-Mountain Home

Owning a home in Whistler is special. Whether it’s a place your family gathers, a retreat you’ve dreamed about for years, or an investment you want to protect for the long term, your property deserves thoughtful care from people who truly understand the mountain.

For more than 16 years, Acer Vacations has quietly and consistently managed a select group of ski-in/ski-out homes on Blackcomb Mountain. We are a boutique, locally operated company — intentionally small, deeply experienced, and focused on building long-term relationships with owners who value personal attention and steady results.

A Personal Approach to Mountain Home Care

Our philosophy is simple: when we keep our portfolio small, we can stay connected to every home and every owner. That allows us to be attentive, responsive, and consistent — qualities that are harder to maintain in large-scale management companies.

We know the buildings, we know the terrain, and we know what ski-in/ski-out guests expect. Many of our owners have been with us for a decade or more, and their homes reflect the care and continuity that come from long-term partnership.

Why Ski-In/Ski-Out Expertise Matters

Managing true slope-side properties is not the same as managing village or off-mountain homes. These residences require: – Seasonal preparation and preventative winter maintenance – Awareness of snow loads, melt patterns, and freeze/thaw cycles – Knowledge of building systems common to on-mountain complexes – Guest communication tailored to weather, access, and lift operations

Because this has been our niche from the beginning, we understand these details intuitively. It’s what allows us to maintain high standards while providing a calm, reliable experience for owners.

How We Support Your Home

We keep our process straightforward and personal, focusing on what matters most:

Thoughtful Guest Experience

  • Clear arrival guidance for winter conditions
  • Quick, personal responses when guests need help
  • Reliable housekeeping with teams who know the units well

Care and Maintenance

  • Pre-arrival inspections for heat, plumbing, fireplaces, and equipment
  • Seasonal and preventative maintenance planning
  • Coordination with trusted local trades

Smart, Measured Revenue Management

  • OTA listings optimized specifically for mountain travellers
  • Pricing strategies based on snowfall, demand patterns, and events
  • A strong repeat-guest base built over decades

Our goal is to maintain both the health of your home and the quality of your revenue — without unnecessary wear or aggressive turnover.

Who We Work Best With

We are a good fit for owners who: – Have a slope-side Whistler home and want it cared for properly – Prefer a smaller, relationship-focused manager – Appreciate steady communication and personal connection – Value long-term consistency over high-volume rental strategies – Want their Whistler home to remain welcoming for family use

If this describes you, you will feel very much at home working with us.

Familiarity With the Mountain — and the Buildings

Having spent decades looking after homes in Greystone Lodge, Mountain Star, Wintergreen, and other Blackcomb properties, we understand the unique features, quirks, and needs of these buildings throughout all four seasons. This experience helps us anticipate issues before they become problems — and ensures your home remains comfortable, well-maintained, and ready whenever you choose to visit.

How We Begin

There’s no sales pitch or pressure. Just a conversation.

  1. We start by learning about your goals.
  2. We walk through your property together.
  3. We develop a thoughtful management plan that fits your home.
  4. If it feels right for both of us, we begin a long-term partnership.

Let’s Talk About Your Whistler Home

Whether you’ve owned your property for years or have just purchased it, we’re always happy to talk, answer questions, and share what we’ve learned from decades on the mountain.

Email: info(at)acervacations.com
Phone: (604) 905-7788

If you’d like to connect, we’re here. No obligations — just a conversation about your home and how we can help care for it.

Our People

Clint G. Goyette BSc. – Partner

Clint moved to Whistler in 1998 and has been involved in the vacation rentals business in Whistler since 2001, where he spent eight years working for another Whistler property manager. Initially hired as a website consultant, Clint’s employment eventually included all aspects of sales, marketing, and operations of the company. During his previous employment, Clint conceptualized, developed and marketed the websites, generated pricing for all units, sold half of all reservations personally over the phone, met with guests upon arrival and followed up with guests prior to departure.

Clint is no stranger to adversity in the Whistler vacation rental market. Through his years of experience in Whistler vacation rental management, Whistler faced extremely poor snow conditions, saw the effects of 9/11, the SARS epidemic, the more recent COVID-19 epidemic, and the never-ending road construction while the new highway was constructed. Clint knows how to market your property in less than ideal circumstances. Competing in these tough conditions within the Whistler market in the past will enable him to make crucial decisions regarding the rental of your investment property.

Joel R. McLean MBA – Partner

Joel brings his wide-ranging business experience to round out the local knowledge of our company. Joel has been extensively involved in both marketing and finance, in both the hospitality and real estate sectors. He formerly managed the marketing department of a hospitality company with over 3,000 employees and annual revenues exceeding $100 million. At present, Joel works for a mortgage investment company which has a portfolio of $200 million and specializes in commercial mortgages in the Lower Mainland.

As an owner you are constantly striving to get the most out of your investment property and seeking out new ways to show it to the world. If you are looking for a vacation rental manager who will work for you and your investment, please contact us or call 604-905-7788. We look forward to speaking with you soon! Read some reviews of our Properties and Services on Trip Advisor.

Memberships: Tourism Whistler, Whistler Chamber of Commerce, Squamish Chamber of Commerce,

Contact Information:

Office Address:
Greystone Lodge Front Desk
4905 Spearhead Place
Whistler, BC V0N 1B4

toll free: 1-877-489-7669
tel: 604-905-7788
fax: 604-905-7750

Mailing Address:
PO Box 515
Garibaldi Highlands, BC V0N 1T0

Email: info(at)acervacations.com