Acer Vacations COVID-19 Process & Protocols


Wearing masks in public indoor settings is not required by public health. Wearing a mask is a personal choice. Masks are encouraged on public transit and BC Ferries, but not required.  

Acer Vacations Commitment to Cleanliness

We have always committed to a high standard of cleanliness for guests.  During this time we have made some changes to increase the cleanliness of our properties based on the BC Health Authority and BC CDC.  We hope that our efforts will make your stay in our properties as safe and worry free as possible.

Contactless Check-In Process

We will send you the required entry codes and instructions 14 days prior to your arrival.

Check-Out Process

We request the following from you upon check-out to ensure that our staff are kept safe and well and that we can spend the time required to clean for the following guests.

You Must Do the Following Upon Check-out to Avoid Additional Cleaning Fees

  • All garbage and recycling must be taken out of the unit prior to departure.
  • All used kitchen items must be placed in the dishwasher and the dishwasher should be turned on.  The kitchen must be clean.

Acer Vacations Booking and Cancellation Policy

5 . PAYMENT – 25% is due upon booking.  This is Non-refundable.

The balance of your stay is due in full 45 days prior to arrival.  Payments can be made in the form of Visa, MasterCard, American Express, or Wire Transfers payable to Acer Vacation Rentals Ltd.


Cancellation Policy:

Deposits are NOT REFUNDABLE. We suggest contacting a travel insurance provider.

Read the full rental policy here.